Privacy Policy

Protection of your personal data - GDPR compliance

Introduction

Emmanuel Lemal attaches great importance to the protection of your personal data. This privacy policy explains how we collect, use and protect your data when you use the elastik.eu website.

This policy complies with the General Data Protection Regulation (GDPR) and with Belgian data protection law.

Data controller

elastik - Emmanuel Lemal
Company number: BE 0744.975.044
Brussels, Belgium
Email:
Phone: +32 478 94 51 40

Data we collect

Data collected through the contact form

When you use our contact form, we collect the following information:

  • Full name (required)
  • Email address (required)
  • Phone number (optional)
  • Company/Organisation (optional)
  • Type of request (project or training)
  • Indicative budget (for projects)
  • Message (required)

Browsing data

When you visit our site, certain technical data is collected automatically:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referrer (the site you came from)

Purposes of processing

Your personal data is collected and processed for the following purposes:

  • Handling requests: Responding to your enquiries, quote requests or questions
  • Improving the site: Analysing site usage in order to improve our services
  • Security: Preventing fraud and abuse (spam, hacking attempts)
  • Communication: Keeping you informed about our services (only if you have agreed to this)

Legal basis for processing

The processing of your personal data is based on the following legal grounds:

  • Consent: For sending marketing communications (where applicable)
  • Performance of a contract: For handling your service requests
  • Legitimate interest: For statistical analysis and site improvement

Retention periods

Your personal data is kept for the following periods:

  • Contact forms: 3 years from the last interaction
  • Browsing data: 13 months (analytics cookies), only if you have accepted these cookies. If you decline, no browsing data is collected or stored
  • Email correspondence: As long as needed to handle your request + 1 year

Once these periods have elapsed, your data is securely deleted.

Data recipients

Your personal data is intended for:

  • Emmanuel Lemal: data controller
  • Technical service providers: website host, emailing services (where applicable)

We never sell, rent or share your personal data with third parties for commercial purposes.

Cookies and similar technologies

Cookies exempt from consent

These items are strictly necessary for the site to work and are therefore set without prior consent, as permitted by law:

  • PHP session (PHPSESSID): Required for the technical operation of the site
  • Local preferences: Storing your cookie choice and your display preferences (local storage, never sent to a third party)
  • Google reCAPTCHA: Anti-spam protection, loaded only on the contact page when you use the form

Cookies subject to your consent

The trackers below are only set after your explicit consent. If you decline, no third-party script is loaded and no data is sent to these services:

  • Google Analytics 4: Audience measurement with IP anonymisation. Retention: 13 months
  • Meta Pixel (Facebook): Measuring the effectiveness of advertising campaigns. Retention: 13 months

Managing your consent

On your first visit, a banner lets you accept or decline these trackers. Declining is just as easy as accepting. You can change your choice at any time via the "Manage cookies" link at the bottom of every page.

Managing cookies in your browser

You can also manage cookies directly from your browser:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy
  • Edge: Settings > Cookies and site permissions

Your rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: Obtain a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Have your data deleted ("right to be forgotten")
  • Right to restriction: Restrict the processing of your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to the processing of your data
  • Right to withdraw consent: Withdraw your consent at any time

Exercising your rights

To exercise your rights, you can contact us:

  • By email:
  • By post: Emmanuel Lemal, Brussels, Belgium
  • Through our contact form

We undertake to respond to your request within one month at the latest.

Lodging a complaint

If you believe your rights are not being respected, you may lodge a complaint with the Belgian Data Protection Authority (DPA):

Data Protection Authority (DPA)
Rue de la Presse 35
1000 Brussels
Belgium
Email: contact@apd-gba.be
Website: www.dataprotectionauthority.be

Data security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, disclosure or unauthorised access.

These measures include:

  • HTTPS encryption for all communications
  • Spam protection (honeypot, reCAPTCHA)
  • Secure hosting
  • Regular backups
  • Restricted access to personal data

Data transfers outside the EU

Some of our providers (Google, Meta) may transfer your data outside the European Union. Such transfers are covered by appropriate safeguards under the GDPR, namely the European Commission's standard contractual clauses and the EU-US Data Privacy Framework.

Changes to this policy

We reserve the right to amend this privacy policy at any time. Any change will be published on this page together with the date it was last updated.

We encourage you to review this page regularly to stay informed about how we protect your data.

Contact

For any question about this privacy policy or the processing of your personal data, you can contact us:

Last updated: 10/08/2026